Amazon, the global e-commerce giant, has announced its decision to shut down operations in Quebec, resulting in the loss of approximately 1,700 full-time jobs. The move will impact workers across seven facilities in the province and marks a return to a third-party delivery model, a strategy Amazon employed prior to 2020.
Why is Amazon Leaving Quebec?
According to Amazon spokesperson Barbara Agrait, the decision follows a detailed review of operations in Quebec. “Returning to a third-party delivery model will enable us to provide even more savings to our customers,” Agrait stated.
The closure will also affect about 250 seasonal employees. In response, Amazon has promised severance packages, including up to 14 weeks of pay and transitional benefits like job placement assistance.
Unionization and Controversy
The decision comes only months after Amazon warehouse workers in Quebec unionized under the Confédération des syndicats nationaux (CSN). Workers cited dissatisfaction with wages and concerns over health and safety measures as reasons for seeking union representation.
The CSN, which represents 300 workers at a facility north of Montreal, has criticized Amazon’s decision as an anti-union tactic. Caroline Senneville, CSN president, labeled the closures as a direct attack on the company’s only unionized workforce in Canada.
“This decision makes no business sense and is part of an anti-union campaign against CSN and Amazon employees,” Senneville said in a statement. She also argued that the move violates the Quebec Labour Code and vowed to oppose it strongly.
The Bigger Picture

The closures highlight ongoing tensions between Amazon and labor unions worldwide. While Amazon has repeatedly emphasized its commitment to efficiency and customer savings, its labor practices, particularly in unionized settings, have faced growing scrutiny.
Quebec’s labor laws provide significant protections for unionized workers, and the CSN’s challenge may set a precedent for how corporations approach unionized operations in the future.
What’s Next for Quebec Workers?
Affected employees now face an uncertain future, with many relying on the transitional benefits offered by Amazon. The CSN has promised to advocate for the workers, but the road ahead remains unclear as both sides brace for potential legal battles.
For Amazon, this decision underscores its focus on cost-cutting and operational flexibility, even at the expense of job losses. The return to a third-party delivery model may provide savings for customers but has reignited debates about the company’s labor practices.
As the situation unfolds, this closure will serve as a critical case study in the intersection of labor rights, corporate strategy, and unionization efforts in Canada.